FAQ Page

No, if you wish to terminate the services we are providing, all you need to do is advise us one month in advance by telephone, email or in writing and cancel your monthly standing order. At such time your site will simply be removed from the internet.

The client retains ownership of all finished website content. Kalidescope Ltd owns the source code for any complex programming elements, theme customisations and all master graphics.

Kalidescope asks for 10% up front. The settleemt becomes payable when the site is ready to go live and the monthly fee becomes due from the 1st of the following month after the site has gone live – unless otherwise agreed.

The client will own their domain name; if you wish to transfer elsewhere this can be arranged for a nominal administration fee.

Approximately a month before the renewal date you will receive an invoice for your domain name renewal. If at this point you no longer want one of your domain names you can let us know and the renewal can be cancelled.

Please note that domains will only be renewed if all other invoices have been paid.

Whilst every endeavour will be made to ensure that the website and any scripts or programs are free of errors, Kalidescope Ltd cannot accept responsibility for any losses incurred due to malfunction, the website or any part of it.

Once your site is live there is a nominal charge for any additional pages due to the work involved.

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chat things through.
Our phone number is 01952 608760

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Send is a message via email to enquiries@kalidescope.uk or complete a form on our Contact page.